Status updates | Auphonic Incidents and maintenance reported on status page for Auphonic https://status.auphonic.com/ https://d1lppblt9t2x15.cloudfront.net/logos/bd02696b0920a8d31d8f7b061f85d628.png Status updates | Auphonic https://status.auphonic.com/ en Audio Processing interruption https://status.auphonic.com/incident/1079053 Thu, 01 Oct 2026 08:59:00 -0000 https://status.auphonic.com/incident/1079053#b800cfe2073cd5e6848c0f4dad51bc346be2b3bc4c55a27344eb2e0d9f632b75 Incident It was a network problem of our hosting provider Hetzner: https://status.hetzner.com/incident/288baeb9-5cb2-4e68-9074-b878dcd0d793 All systems work again now. Audio Processing interruption https://status.auphonic.com/incident/1079053 Thu, 01 Oct 2026 08:26:00 -0000 https://status.auphonic.com/incident/1079053#5f060a253bb7a6e7f5abe0e9917b0a8387e4a0209636c648030ff334b1db69b9 Incident Due to networking issues, the audio processing is currently degraded. We are investigating the issue. Audio Processing Degraded Performance https://status.auphonic.com/incident/889482 Wed, 06 May 2026 17:39:00 -0000 https://status.auphonic.com/incident/889482#936f4f4c72d52c6876cf418d3b9481c6057434447f136971567f79af338033e3 Incident This incident has been resolved. Audio processing times have returned to normal. Audio Processing Degraded Performance https://status.auphonic.com/incident/889482 Wed, 06 May 2026 16:30:00 -0000 https://status.auphonic.com/incident/889482#31b2cf808c175b2ab79a4973277060fefcbb11c9feb062810593ec1a1bd3b679 Incident A fix has been implemented, and processing times should return back to normal soon. We will continue monitoring the situation to ensure stability. Thank you for your patience. Increased error rates in Cloudflare R2 storage https://status.auphonic.com/incident/885755 Sat, 02 May 2026 02:25:00 -0000 https://status.auphonic.com/incident/885755#a1d88b8cef998e4f1695a239eb47f6e513e847dedfcaf87b2e1bbf8c4e99b300 Incident Cloudflare R2 storage problems are resolved now - see also https://www.cloudflarestatus.com/incidents/609mykdv6hrn Increased error rates in Cloudflare R2 storage https://status.auphonic.com/incident/885755 Fri, 01 May 2026 13:58:00 -0000 https://status.auphonic.com/incident/885755#7c134d67a6e469f595ac1114e4b1ce1d1417b696546feaa30985be49861ff2a3 Incident We use cloudflare to store the audio files and get errors from Cloudflare R2 storage - however, most productions work as usual. We are monitoring and trying to improve the situation. Audio processing queue is full due to a problem in an update https://status.auphonic.com/incident/840301 Wed, 04 Mar 2026 16:57:00 -0000 https://status.auphonic.com/incident/840301#342f9b063931d267601eb9d1a582fe77ac0dc4d3aa07c04f55a2b3d5f1cbb31e Incident Our audio queue is back to normal now. Audio processing queue is full due to a problem in an update https://status.auphonic.com/incident/840301 Wed, 04 Mar 2026 16:44:00 -0000 https://status.auphonic.com/incident/840301#2efa0ed99ea4667ee865efb327fdc764ab0f6b1ba9a716bd5a31aaa9271bdcca Incident We identified and fixed the underlying problem - queue times are reducing now and should get back to normal soon. Audio processing queue is full due to a problem in an update https://status.auphonic.com/incident/840301 Wed, 04 Mar 2026 16:07:00 -0000 https://status.auphonic.com/incident/840301#0cc741c9c7f4ed464ffae1cc383923d8c5a65f38a55613e023d2f40c67d22b54 Incident We are fixing it ASAP Maintenance: Scheduled Database Maintenance on 25 February 2026, 08:00 UTC https://status.auphonic.com/maintenance/827274 Tue, 17 Feb 2026 13:59:01 -0000 https://status.auphonic.com/incident/827274#087a92c85e5678b1ba583463cb8676f30fb3aacf8c971f8ce058df40689b19e3 Maintenance We will perform scheduled maintenance on the Auphonic web service and API on: Date: Wednesday, 25 February 2026 Time: 08:00 UTC Maintenance window: 1 hour Reason for Maintenance: We are migrating our database infrastructure to further improve reliability and performance. Expected Impact: The migration is designed to take place without service interruption, and everything should continue to function normally. However, in the unlikely event of unforeseen issues, there may be a service disruption within the maintenance window. We appreciate your understanding as we continue improving Auphonic’s infrastructure. Problems of our Payment Provider https://status.auphonic.com/incident/800518 Thu, 08 Jan 2026 20:35:00 -0000 https://status.auphonic.com/incident/800518#737c89ab616e7a51be3da8cf791a59a75df4e2661a8abdfad6f5d65ac73b4d34 Incident Fastspring finally resolved all payment problems - old orders still need some time to get pocessed correctly. Problems of our Payment Provider https://status.auphonic.com/incident/800518 Thu, 08 Jan 2026 02:14:00 -0000 https://status.auphonic.com/incident/800518#638da34c08b00d2198bef0d2068efe65d50f68d75f8713bfd51cd3da35f25e5a Incident Our payment provider https://fastspring.com/ has issues in processing some payments - we are investigating the issue and trying to solve it as soon as possible. Audio processing problems due to Cloudflare outage https://status.auphonic.com/incident/787455 Thu, 13 Nov 2025 19:45:00 -0000 https://status.auphonic.com/incident/787455#0b227f845e2c23c1fdd7e5e9fc1cf4c10d1f310c76e12609e4b6ec4a4434c303 Incident Cloudflare incident was resolved - all Auphonic systems are back to normal as well. Audio processing problems due to Cloudflare outage https://status.auphonic.com/incident/787455 Thu, 13 Nov 2025 17:08:00 -0000 https://status.auphonic.com/incident/787455#34083fd3775d6b2ee5f7f7f006d3e95a09fa5ad65377efd1a8b1396fd3650fd0 Incident Due to a [Cloudflare outage](https://www.cloudflarestatus.com/incidents/8w1jkrgysx8v), our processing is degraded.